Terms and Conditions
Last updated on 1st April 2025
BELOBRUSH s.r.o.
with registered office: Rybná 716/24, 110 00 Prague 1, Company ID: 10747753
Identified person for VAT, registered in the Commercial Register maintained by the Municipal Court in Prague, section C, insert 347750 (hereinafter referred to as „Provider“)
1. Introductory provisions
1.1. These General Terms and Conditions (hereinafter referred to as the “Terms”) are issued in accordance with Act No. 89/2012 Coll., the Civil Code, as amended, and govern the mutual rights and obligations between the Provider and its customers (hereinafter referred to as the “Client”).
1.2. The Provider specializes in:
Painter and decorator work in interiors and exteriors,
Minor interior construction modifications (basic construction repairs, preparation of substrates, installation of simple partitions, etc.),
Application of specialized protective coatings on walls and other surfaces (e.g., antibacterial, washable and other functional coatings).
1.3. These Terms are an integral part of every contract for work or other similar contract (hereinafter referred to as the “Contract”), concluded between the Provider and the Client. Provisions differing from the Terms take precedence over their wording.
1.4. The Provider places great importance on fair and transparent dealings. Information provided to the Client is based on the Provider's expertise and many years of experience.
2. Conclusion of the contract
2.1. The contract is concluded primarily:
In writing (including electronic communication),
Via the order form on the website www.belobrush.cz,
By exchanging a proposal and acceptance in another agreed form.
2.2. The contract is concluded at the moment of signature by both parties, confirmation of the order by the Provider, or the commencement of performance (if this performance is initiated at the express request of the Orderer).
2.3. The Provider places emphasis on clear and understandable communication during negotiations and the actual implementation, so that the Orderer fully understands the scope and price of the Services provided.
3. Subject of performance
3.1. The subject of the performance is the services agreed upon in the Contract (hereinafter referred to as "Services"), in particular:
Painting and decorating work,
Minor interior construction modifications,
Application of specialized protective surfaces.
3.2. The scope of Services, the execution date, and the price are always specified in the Contract or binding order. The Provider commits to carry out the Services properly, professionally, and within the agreed deadline.
3.3. The Provider is entitled to delegate the performance of the Services to subcontractors, for whose work they are fully responsible.
4. Price and payment conditions
4.1. The price of the Services is determined by agreement of the contracting parties, either based on a price quote prepared by the Provider, or by another agreed method. The price in the price quote is usually stated excluding VAT (or excluding any applicable taxation), taking into account that the Provider is a VAT-registered person, not a standard VAT payer. In cases where legal regulations impose an obligation to declare VAT, this tax will be accounted for according to applicable legislation.
4.2. A tax document (invoice) is issued upon completion of the Services, or according to agreed payment milestones, and is payable within 14 calendar days from the date of issuance, unless otherwise agreed in the Agreement.
4.3. In the event of a delay in payment, the Provider is entitled to charge statutory default interest and/or suspend further performance until the outstanding amount is fully paid.
4.4. The Provider undertakes to prepare price estimates transparently and based on the actually performed work, materials used, and professional know-how.
5. Delivery conditions and execution of Services
5.1. The Provider shall perform the Services within the timeframe agreed with the Client. If circumstances arise on the side of the Provider or the Client that prevent the adherence to the agreed timeframe, both parties are obliged to inform each other and agree on a new deadline or procedure.
5.2. The Client is obliged to provide necessary cooperation, especially to ensure access to the relevant premises, allow connection to utilities (electricity, water), and create conditions for the safe and smooth performance of the Services.
5.3. If it becomes apparent during the execution that work beyond the scope of the original agreement is needed, the Provider is obliged to promptly inform the Client and request consent for any potential increase in price or change of deadline.
6. Liability for defects and complaints
6.1. The Provider warrants that the Services will be performed professionally and in accordance with the concluded Contract. If a defect appears for which the Provider is responsible, they undertake to rectify it free of charge or otherwise resolve it in accordance with the law and these Terms and Conditions.
6.2. The Customer is obliged to promptly notify (preferably in writing or by email) any identified defects without undue delay. Unless otherwise provided by legal regulations or the Contract, it is recommended to raise the defect no later than 14 days from the completion of the Services, or from the moment the defect became apparent.
6.3. In the event of a complaint, the Provider strives to proceed fairly and amicably. If a dispute arises, the parties primarily seek an amicable (extra-judicial) resolution.
7. Withdrawal from the Contract
7.1. Either party may terminate the Contract if the other party materially breaches its contractual obligations and fails to remedy such breach within 14 days of receiving a request to do so.
7.2. Termination of the Contract does not affect rights and obligations whose nature requires them to continue even after the termination of the Contract (e.g., payment for work already performed, liability for damages or defects).
8. Protection of intellectual property
All materials, documentation, photographs, designs or other documents created by the Provider in connection with the provision of Services or made available to the Client are protected by legal regulations (particularly copyright law). Without the prior written consent of the Provider, the Client may not use them for any purposes other than those for which they were provided.
9. Final provisions
9.1. These Terms are governed by the legal system of the Czech Republic. The contracting parties agree to resolve all disputes primarily through negotiation; if an agreement cannot be reached, the general courts of the Czech Republic will decide.
9.2. If it turns out that any provision of these Terms is invalid or ineffective, the other provisions remain valid and effective.
9.3. The provider reserves the right to update the Terms, particularly in the event of changes to legal regulations or its business strategy. The current wording is always available on the website www.belobrush.cz.
9.4. These Terms come into force and effect on 1 April 2025.
